Data Restorations

How are data restorations performed?

A restore may involve anything from a single file to an entire system. The EDP backup utility allows you to select individual files or folders for restoration. If you have a catastrophic loss and no operating system, you must first install your base O/S, service packs, and network drivers then re-install the EDP Backup software. Once this is done, you can connect to the EDP servers, and retrieve your files. EDP Backup Technicians are available 24x7x365 to assist with emergency restorations.

 

What happens if my data volume is too large for online restoration?

EDP can download your data to DVD’s or to external hard drives that can accommodate up to 1 Terabyte each. The DVDs or external hard drive(s) can then be sent via overnight delivery service or on a ‘next flight out’ basis via the airlines, whichever you require.

 

Do you charge to restore my data?

Online data restorations are performed at no charge. Fees are charged for downloading large volumes of data to DVD’s or external hard drives and shipping them to clients.


Can I restore to an alternate location to avoid overwriting a file?

Yes.